新一轮的找工作发现了时髦新词儿stakeholder management 有谁懂啊

jzha4603.

我本身是在marketing工作的 (幕后，不用见客户那种）。最近开始了心的一轮面试，记得上一轮找工作还是在4年前，所以这一次感到市场有些变化。但是最明显的是有一个次总是出现，以前很少听到。就是stakeholder management。2个公司面试的时候都问我，how do you manage the relationship with your stakeholders.
上网查了查也不是说的很清楚。无非是那些common sense，identify， prioritize etc。
查了查中文网站。是利益相关方的manage。我个人理解是人际关系。
有谁知道这个问题怎么回答呢 how do you manage the relationship with your stakeholders.
[ 本帖最后由 jzha4603 于 2012-1-19 12:12 编辑 ]

Momotaba.

原帖由 jzha4603 于 2012-1-19 12:10 发表
我本身是在marketing工作的 (幕后，不用见客户那种）。最近开始了心的一轮面试，记得上一轮找工作还是在4年前，所以这一次感到市场有些变化。但是最明显的是有一个次总是出现，以前很少听到。就是stakeholder management。2个 ...
Basically stakeholders could be anyone who deals with you.
For example if you work in a team then your stakeholders could be your colleague and your team leader.
These people are internal stakeholders. Then your customers/clients could be your external stakeholders.
In my opinion stakeholder management is about working relationships and team work and commnunication skills. Hope this can help you!

Momotaba.

原帖由 jzha4603 于 2012-1-19 12:10 发表
我本身是在marketing工作的 (幕后，不用见客户那种）。最近开始了心的一轮面试，记得上一轮找工作还是在4年前，所以这一次感到市场有些变化。但是最明显的是有一个次总是出现，以前很少听到。就是stakeholder management。2个 ...
Basically stakeholders could be anyone who deals with you.
For example if you work in a team then your stakeholders could be your colleague and your team leader.
These people are internal stakeholders. Then your customers/clients could be your external stakeholders.
In my opinion stakeholder management is about working relationships and team work and commnunication skills. Hope this can help you!

探索者.

"利益相关方“是stakeholder的很好解释，但是不完全是楼主理解的人际关系。打个比方：
你要造个房子，首先council要批准吧，水电、电话公司要知道吧，邻居要通知吧，等等。这些因为你造房子而受到影响的单位、个人，都是你得stakeholder。他们要给你feedback,这些feedback会影响你房子怎么造。stakeholder management就是怎么处理好这个各方面的关系咯。
比方不一定很贴切，但是你能理解这个意思的。
[ 本帖最后由 探索者 于 2012-1-19 12:42 编辑 ]

sandy1028.

楼上的解释好易懂。学习了。

Momotaba.

After google stakeholders on the net, here is what I found as a definition for you.
http://www.lse.co.uk/financeglos ... inition=stakeholder
Hope it can shed some light on it.

zcnr.

stakeholder usually have 2 types:
internally=anyone with in your company u deal with on a daily basis.
externally=suppliers, clients, etc
stakeholder management are basically relationship management: describe your role, job tasks, and how you managed the relationships in between (external and internal); and what are your methods to ensure maximum efficiency from them.
its some buzz word that people like to use...
[ 本帖最后由 zcnr 于 2012-1-19 13:54 编辑 ]

only4me.

通俗的说就是工作中要和你打交道的人，一般我觉得是内部的不同功能 (cross functional) 的人，尤其是特指那些有一定权力的人，一般是manager或者director级别。
比如如果你是marketing, 需要做一些promo, 就要相关的stakeholder 同意你的方案，这个stakeholder可能是program manager; 要funding  这个stakeholder 就是finance manager, 要同事帮你执行，这个stakeholder就是operation manager， 这些老大都说yes, 那么你就go ahead.
个人的经验而已，希望有所帮助。

jzha4603.

原帖由 zcnr 于 2012-1-19 13:01 发表
stakeholder usually have 2 types:
internally=anyone with in your company u deal with on a daily basis.
externally=suppliers, client, etc
stakeholder management are basically relationship management: ...
非常同意
但是要是你被问到这个问题，你会怎么说呢。给点bullet points呗。感激不尽。
[ 本帖最后由 jzha4603 于 2012-1-19 13:59 编辑 ]

zcnr.

原帖由 jzha4603 于 2012-1-19 13:49 发表
非常同意
但是要是你被问到这个问题，你会怎么说呢。给点bullet points呗。感激不尽。
1. 先给考官大致介绍一下你之前的工作，做什么，有哪些stakeholder，等等
2. 大致说一下你所使用的方法(approaches), and why your approaches is important to the building of relations.
3. 说一下你怎么deal with diffcult client/internal staff (这个你不说考官多半也会问， make sure u explain in detail, and prepare to use specific example )
4. 最后总结一下why stakeholder mgt is important, and what you can bring with your knowledge /experience to the new job.
你的总体思路就是要让考官知道你明白这个term，也很有这方面的经验。所以记得多多prepare example。
大概就这样吧...
[ 本帖最后由 zcnr 于 2012-1-19 14:12 编辑 ]