attention to details

墨法发帖. · 发表于 2014-6-4 22:08:26

苍天啊

Miranda. · 发表于 2014-6-4 22:42:20

我有时候长时间做报表，脑子就僵住了，甚至连脸都僵住了，这时候最好是去喝杯咖啡，洗洗脸，跟同事聊两句，心情会好很多，工作也很有效率，错误自然而然就少了

Ritacow. · 发表于 2014-6-4 23:45:24

Let me tell you a story. In my first job, I had to run a raffle ticket for internal staff @ our Christmas party. We would then receive some gifts from our suppliers to giveaway at the party. One particular gift was 10 x $50 Myer voucher, but when this lady gave it to me I heard her say 100. Because I was so busy sorting out other aspects of the Christmas party I forgot to count the vouchers, so then I printed out 100 paper voucher subsitutes to give out at the party, which later the staff could swap once they were back at the company for the real ones.
After the party finished and people started to come in to trade in their paper vouchers, I looked in the Myer voucher envelop and realised that there were only 10. I knew that I had made a BIG mistake. So I had to let my superiors know of the situation and luckily we had some spare petrol vouchers to make up the remaining 90.
My manager said he was really disappinted in me but he wasn't angry because he said "It is okay to make mistakes, but don't make the same one twice"
I know that you must feel bad at the moment but you have to learn from your mistakes. If you know your weakness comes from not double checking then check. If you don't know something then ask. You are a trainee, no one expect you to understand everything in the first instance. So if you are a little slower than other workers when processing these invoices, it is okay. But you have to make sure that your work is 100% accurate. Don't be satisfied with 2nd rate.
Plus, remember, if you found out that you made a mistake, never gloat to a manager. To have something accurate is expected. Working is not the same as school, no one is going to give you a pat on the back and say "good girl". Some 'nicer' people might say it to your face but afterwards the backstab will be more painful.

墨法发帖. · 发表于 2014-6-5 00:23:02

我也这么做的,因为我只是在实习,实习结束后也不在这干,所以也不用象他们一样那么严格的遵守作息时间,甚至是超时间的奉献,真是疯了.
但有一次我要allocate the payment recived from qantas for nearly 40 guests stated on the remittance paper, 要花很长时间而且还得非常仔细,而且都到吃午饭的时间了,我本来想做完在去吃饭,可肚子已经开始叫了,而且大脑也疲劳了,所以只allocate一点, 把那个对话框留在电脑上.结果后来我们的二把手说大老板看见那个对话框然后知道我竟然去吃饭了,对我有了想法,说我不应该这么做,这么做很容易忘记做到呢,容易出错.
话虽然不假,但我也是记下来自己做到哪后在去吃饭的, 所以我回来后也没有因为这出什么错.真不知道为什么老板那样?

cotta. · 发表于 2014-6-5 01:14:51

你自己的行為的確很不對，
你出去吃飯的時候必須log off 或者screen lock 你的PC
不能讓第二人看到你的工作
要不然別人用你的電腦做一些事情，你根本就不能解釋到底是誰的責任，不要想著別人會backup你

墨法发帖. · 发表于 2014-6-5 02:04:50

我想你可能不大了解酒店的ar系统，我们用的是fidelio. anyway，不管是那种系统，都不存在你说的那种问题，就是有人会动我的电脑或怎么样。而且办公室里的每个人都不log-off即使是头出去开会或是办自己的什么事他也不会log-ff，只不过是过一会，5分钟吧电脑会自动出现log-in的对话框。
而且像我说的那样，我已经allocate payments to some of guests made booking from qantas, there were still more left, which meant i had to do it again if i log-off. 我理解你的意思，但问题的关键在于老板认为我不负责任，工作没做完就去吃饭，即使饿的肚子咕咕叫而且都1点多了也要先allocate完再吃饭。因为他觉得干了一半，回来就忘了自己做过什么，而不是怕有人做手脚什么的。

墨法发帖. · 发表于 2014-6-5 03:43:06

说的是啊，同事之间的关系真的很微妙啊，你做得好，人家觉得是理所应当的。做错一点，那你就倒大霉了。即便是像我这种traineeship也一样，表面说你一套，背后另外一套。我们的二把手是印尼的华侨，她说跟老外工作要比跟中国人好，起码他们有什么说什么，至多骂你一顿也不会放在心上，其实也不尽然。
i understand it is very important to learn from mistakes and do not make the same mistake. i tried and i will try much harder. Thanks a lot.